Microsoft Certified Desktop Support Technician (MCDST)
Overview
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to troubleshoot desktop environments running Microsoft Windows.
Who's It For?
The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations.
Prerequisites
An MCDST candidate should have 6–12 months of experience supporting end users of a desktop operating system.
Path to Certification
MCDST candidates are required to pass two core exams. Elective exams are not required. The MCDST credential will not retire with the release of Windows Vista certifications; it will continue to be supported by Microsoft and valued by employers and decision makers who use Microsoft Windows XP.
Core Exams (Two Exams Required)
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Core Exams (Two Exams Required) |
Related Courses |
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Exam 70–271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System |
Course 2261: Supporting Users Running the Microsoft Windows XP Operating System (three days) |
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Exam 70–272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System |
Course 2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System (two days) |
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