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ITIL Certification Southern California



Overview


New Horizons Southern California has the ITIL courses and training to help you earn your ITIL certifications.

ITIL is a method of IT service management that provides a thorough set of IT best practices drawn from years of experience in both the public and private sector.

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Who's It For?


ITIL Certification training from New Horizons Southern California is ideal for anyone pursing ITIL certification and is interested in implementing ITIL best practices in their IT environment. With ITIL certification training at New Horizons, the student will learn:
  • How to effectively reduce an organization's IT costs
  • How to improve IT services through proven ITIL best practice processes
  • How to improve overall customer satisfaction
  • Methods for establishing and implementing ITIL standards
  • How to improve overall IT productivity

Certification and Exams


ITIL Certification is broken down into five levels. This modular approach allows the student to build a foundation and then specialize in advanced concepts.
  • ITIL Foundation

    Establish a foundational level of knowledge of ITIL concepts. Anyone interested in ITIL principles should start with the ITIL Foundation course and certification. ITIL Foundations is a prerequisite for all other ITIL certifications.

  • ITIL Intermediate Level

    Advance your ITIL knowledge with intermediate level ITIL certification. Intermediate Level certification consists of multiple modules and paths that the candidate may select.

  • ITIL Managing Across the Lifecycle

    This is the final required module that all candidates must pass prior to advancing to the ITIL Expert level.

  • ITIL Expert Certificate

    Demonstrate expert level knowledge. Requires multiple certification exams and credits.

  • ITIL Master Qualification

    The ultimate ITIL Certification.